Location
Having the ideal of providing the best Quality of Service at a competitive Price demands to choose the best place as your base for operations. Speaking in these terms we may say ACC counts with 2 establishments that are located in a strategically in Guayaquil, one in our country´s economic capital and the other one in Quito, our political capital.
Our negotiation model is focused on a cost optimization and an operative excellence that gives us the capacity of turning into our customer’s extension. We also count with a valuable experienced in operative negotiation OFF SHORE with clients from Spain and the US who have chosen us for the competitive advantage we possess and the difference we have achieved based on our sustained results.
Business processes we currently operate and administrate have been designated by our customers, based on predefined and agreed pointers.
International Solutions (offshore)
The key of success in service exportation is the offer provided for quality solutions with a high operative efficiency and the best cost-benefit. Within the demographic advantages of the country we may highlight their educational level, the availability for capable bilingual human resource, neutral accent, among others.
National Solutions (onshore)
Located in the same country as our customers, ACC gathers teams with similar culture identities and with the necessary requirements to understand their behavior and needs, besides sharing the same language and accent. This type of solutions are the most upfront and adequate solutions for demanding customers and complex services.
