Presentation
If you prefer to count with the technological tools experts use, we leave at your reach Contact Center Software platforms, so as the experience and wide knowledge of our technicians/developers whom will be in charge of integration, optimization and putting in march your campaigns. Service includes effective administration and your Contact Center management/coaching.
If you prefer to count with the technological tools experts use, we leave at your reach Contact Center Software platforms, so as the experience and wide knowledge of our technicians/developers whom will be in charge of integration, optimization and putting in march your campaigns. Service includes effective administration and your Contact Center management/coaching.
Training
If you already have your own Contact Center but you have great expectations by increasing its efficiency, ACC is your best choice. Our Operative Assistance Programs, Quality Monitoring, as well as the Training Programs, will help to improve the current processes towards the objectives achievement in each one of the tasks of your center, across the competition development and skills of collaborators, as well as the increase of knowledge related to Call Center's industry.
If you already have your own Contact Center but you have great expectations by increasing its efficiency, ACC is your best choice. Our Operative Assistance Programs, Quality Monitoring, as well as the Training Programs, will help to improve the current processes towards the objectives achievement in each one of the tasks of your center, across the competition development and skills of collaborators, as well as the increase of knowledge related to Call Center's industry.
Consulting
ACC offers an integral solution for the study, lease, design, installation and operation of your Contact Center, with special attention in Guayaquil and Quito as highly competitive alternative. Within the demographic advantages of the country its educational level is outlined, the availability of bilingual qualified human resources, the neutral accent, among others. On the other hand, our company relies on certified professionals in the field of the telecommunications and contact centers.
ACC offers an integral solution for the study, lease, design, installation and operation of your Contact Center, with special attention in Guayaquil and Quito as highly competitive alternative. Within the demographic advantages of the country its educational level is outlined, the availability of bilingual qualified human resources, the neutral accent, among others. On the other hand, our company relies on certified professionals in the field of the telecommunications and contact centers.
Managerial growth
Every day new enterprises are born, more and more services are offered, new technological tools are created, services are exported and brand new related business such as field specialized consulter firms arise This industry, relatively new in our country, with 8 years of existence, have been turning into strategic resources for small and big companies, so as to straighten direct links with customers and market growth.
Every day new enterprises are born, more and more services are offered, new technological tools are created, services are exported and brand new related business such as field specialized consulter firms arise This industry, relatively new in our country, with 8 years of existence, have been turning into strategic resources for small and big companies, so as to straighten direct links with customers and market growth.
Media
Video & Photos
Downloads
Latest News
Around 170 companies manage some kind of Call or Contact Center structure to reach their customers.
Now, a phone call is becoming a direct channel through which companies reach directly and efficiently their customers. Daily complaints, consultations, opinions are receipted and even commercial transactions are performed under this new outline that is every year positioning more and more: the Call or Contact Center.
Vistazo, a general interest topic magazine and the most important in Ecuador, published in its Business section an article about the growing activity of call centers in our country.
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