If you prefer to count with the technological tools experts use, we leave at your reach Contact Center Software platforms, so as the experience and wide knowledge of our technicians/developers whom will be in charge of integration, optimization and putting in march your campaigns. Service includes effective administration and your Contact Center management/coaching.
If you already have your own Contact Center but you have great expectations by increasing its efficiency, ACC is your best choice. Our Operative Assistance Programs, Quality Monitoring, as well as the Training Programs, will help to improve the current processes towards the objectives achievement in each one of the tasks of your center, across the competition development and skills of collaborators, as well as the increase of knowledge related to Call Center's industry.
ACC offers an integral solution for the study, lease, design, installation and operation of your Contact Center, with special attention in Guayaquil and Quito as highly competitive alternative. Within the demographic advantages of the country its educational level is outlined, the availability of bilingual qualified human resources, the neutral accent, among others. On the other hand, our company relies on certified professionals in the field of the telecommunications and contact centers.
Every day new enterprises are born, more and more services are offered, new technological tools are created, services are exported and brand new related business such as field specialized consulter firms arise This industry, relatively new in our country, with 8 years of existence, have been turning into strategic resources for small and big companies, so as to straighten direct links with customers and market growth.
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Finally we have changed to our new facilities in Guayaquil with a lot of pleasure and satisfaction. Its been a lot of months of hard work from all of our ACC staff, which has made it possible for us to be operating 100% in our new building today. Our main goal was to make this change without interfering with the service we provide on a daily bases and that was ackowledged from your end once the change was done. So we expect this to be from now on the change that you notice will be for the continuous better good of the service.
Con motivo de su 118 años de fundación, la Camara de Comercio de Guayaquil realizó un video promocional el cual fue proyectado en un evento especial organizado para sus Socios, con la participación especial del ex-presidente Mejicano Vicente Fox. Por ser ACC uno de los miembros más representativos fuimos invitados para aparecer en el mismo. En el extracto veremos parte de la entrevista realizada al Sr. Ernesto Fernandez. Presidente de ACC.
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